AI Easy Cooperate can spearhead a new revolution in customer service efficiency thanks to ASR+LLM

With its multi-model LLM and advanced automatic speech to text (STT) technology, AI Easy Cooperate aims to increase the effectiveness and quality of customer support. Strong intelligent models, large corpus reserves, and flexible functional configurations enable a wide range of global businesses to establish competent and effective customer support teams

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AI Easy Cooperate significantly increases financial customer service efficiency

AHT（average handle tiem）

15%↓

Daily call volume rate

22%↑

Customer complaint rate

9%↓

ACW（atfer call work）

<2min

Product

Intelligent. Flexible application of LLM

Support the application of many LLMs, including Chat GPT, Open AI, and some other customer self-developed LLMs, which helps generate intelligent solutions

Scenario-based. Improve the utilization of agents in business scenarios

Allow for the design of multiple processes, giving agents distinct instructions depending on the situation. Assist agents in responding to various services in a timely manner. Assist new agents in getting to work right away. Increase the use of agents in a variety of ways

Specialization, real-time talk recommendation and violation alert

Businesses can enhance the professionalism of agent expression by personalizing the professional industry corpus, which can precisely and promptly present agents with tips and violations during conversations

International, support for multi-language switching

Encourage multilingual switching between Chinese, English, Bengali, Malay, and other languages to enable global product use

Solution

Personalized marketing

Our AI Easy Cooperate uses emotion analysis, automated response, personalized service, and other features to give consumers individualized experiences based on enterprise customer data. It increases the success rate of marketing by accurately identifying potential clients and suggesting personal language

Business process consulting

Our AI Easy Cooperate can do tasks with great repeatability and strong regularity automatically by combining sophisticated machine learning algorithms with natural language processing techniques. It may offer real-time coaching throughout the call, which helps ease the burden on agents for intricate and professional business operations

Create smart work orders

Customer service requests are handled automatically by an intelligent work order system. It helps organizations better understand the wants and preferences of their customers by generating intelligent work orders based on client intent

Risk identification

Our AI Easy Cooperate gets real-time voice stream information during the call. On the one hand, it can encourage agents to seek professional advice. However, it can offer agents a real-time notice for infractions. It can assist businesses in efficiently identifying and mitigating hazards

Why choose us?

Advanced speech recognition technology

More sophisticated intent judgment and more precise speech recognition. All in the name of improving the client experience

Flexibly invoke all kinds of LLMs

We enable the use of several LLMs that can significantly increase agents' productivity, such as Baikawa, KIMI, Wenxin Word, and customer-developed LLMs

Enterprise-Grade performance

Our AI Easy Cooperate has benefited customer service teams in manufacturing, retail, government, finance, and other industries, as demonstrated by the majority of Fortune 500 organizations

Numerous enterprise knowledge base sources

Equip agents with AI tools like LLMs, ASR, and NLP to turn unstructured data from emails and documents into structured, actionable insights.